Consulting

Increasingly, Information Technology is becoming a most critical and important resource for servicing our client’s customers. It is also becoming increasingly difficult to provide Information Technology consulting services at reasonable rates. RCR Technology provides highly qualified consultants at the best possible current rates by specializing in gathering local resources. Through this method RCR Technology maintains a concerted effort to keep these rates well below the national market yet still provides the required technology skills for its clients.

RCR Technology provides a variety of consulting services to its clients. Its strengths are in the following disciplines:

• Project Management
• Systems Management
• Database Management
• Technical and project management quality assurance
• End user training, course development and delivery
• Networking & data communications, design, planning, and implementation
• Network Security Certification
• Operations management
• Life-cycle development (SDLC)
• Data Warehousing


Application Development & Support

With the advancement of technology, software availability is bountiful for standard business needs. However, in every industry, every business, there is a core function that cannot be satisfied with an “out-of-the-box” solution. That’s why RCR Technology staffs a wide array of skilled developers to offer its client’s rapid and efficient application development that will set your business on the cutting edge of technology.

RCR Technology prides itself in keeping its developers abreast in the latest software development languages and methodologies both in traditional client-server architecture as well as web-based applications. Some key areas of strength for RCR Technology include:

• DOT Net (including VB.Net and ASP.Net)
• Visual C++
• Java
• Perl
• Cold Fusion

Application languages alone don’t necessarily resolve a business application need. That’s why RCR Technology also employees the latest Relation Database Solutions in the industry. Microsoft’s SQL Server 2005 and Oracle 10g are the industries heavyweights, and most of today’s business solutions count on the power and muscle that they bring to data availability and software flexibility.

But an application once developed is only good until the first problem or change comes along. This is where RCR Technology steps-up where most other consulting companies bow-out. RCR Technology will be there to support your application when changes in your business needs require it. RCR Technology will also step in the breach when a software solution developed by someone else fails to deliver. Support and sustainability are high priorities with a solution provided by RCR Technology.


Project Management

From beginning to end, Project Management is key to successful implementation of any IT project. Whether you are developing a multi-million dollar software solution, or deploying 1,000 PC’s across your network, RCR Technology has the skilled Project Managers to take your vision from the drawing board to production.

All RCR Technology Project Managers are well versed in the latest in Project Methodologies. From the traditional “Waterfall” project plan to advanced iterative development using the Rational Unified Process, RCR’s Project Managers will keep your project on time, on budget, and on scope.


Data Warehousing

We have participated in some very notable Data Warehousing projects, including the FSSA TANF Data Warehouse, through which the State of Indiana has successfully won $42 Million in High Performance Federal Bonus awards. Make no mistake, the tools and technologies implemented were powerful, but it was the people and their deep Data Warehousing knowledge, diligence and hard work combined with thorough understanding of the regulations and State Information systems and RCR’s proven methodology that make this happen.


Network & Data Communication

The best computer software and the most expensive hardware cannot be fully utilized unless you have it connected to stable and robust network. A well-planned and carefully structured network will provide optimal data communications for your entire organization. Organizations often think their networking infrastructure is adequate and that what is really needed is bigger and better servers or faster desktops. While having the latest hardware is often desired and necessary, without the proper backbone, applications and data throughput will be hampered causing outages and sluggish response on even the fastest equipment.

RCR Technology’s networking specialists are able to provide you with the most efficient and scalable networking architecture available. From gigabyte Ethernet and fiber optic backbones to the latest in wireless technologies, RCR Technology can find the right combination that will move your data communications from the slow lane to the fast lane. Wiring alone will not necessarily guarantee a top-performing network. The switches and routers that the wiring is connected to must be configured and optimized for the environment and applications that will be running across it. RCR Technology has professionals that are skilled and certified with all the latest in Cisco routing and switching technology.


Network Security Certification

One of the biggest concerns for business owners and IT managers today is the security of the companies’ information systems. Hackers, viruses and spyware are some of the biggest threats to an organizations profitability and privacy. Not all attacks on an organizations information system come from the outside, though. Internal security breaches are a growing concern in today’s high stress and competitive environments.

RCR Technology has available certified network security specialists. These individuals entire focus is on the security and protection of your information systems. RCR Technology professionals will provide for you a detailed assessment of your current vulnerabilities, and offer solutions for protecting your assets. RCR Technology can then implement those solutions to make sure that your network is safe from all possible attacks both externally and internally.


POS Device Installation

RCR Technology has a proven track installing and supporting POS devices needs. For the State of Indiana e-childcare project, RCR’s team installed around 7000 POS devices across 92 counties in a ten-month time span. RCR’s management team provided strategic planning, logistics and performance tracking which played a main role for the timely delivery of each milestone. RCR Technology is currently in charge of the maintenance and support of more than 10000 POS devices.


Help Desk

RCR Technology provides outstanding customer support to their clients. RCR’s help desk strives in meeting and exceeding customer expectations, its personnel is creative in problem-solving and utilize best methods to solve incidents in a timely manner and within the agreed service level.


Computer Equipment Reseller

In order to satisfy our clients’ needs and market demands, RCR Tech has created the following partnerships:

• National reseller for HP/Compaq (Partner Direct)
• QPA Partner for Dell
• IBM (Supplier Network)
• Microsoft Partner


IT Outsourcing

In today’s competitive market, small and medium sized businesses don’t have the luxury or resources to maintain a large IT staff. Sometimes the staff have limited skills or are frequently responsible for other aspects of day to day operations. RCR Technology can provide for these organizations comprehensive IT services at competitive prices. Allow RCR Technology to provide our professionals to handle special projects while your present staff focus on what they do best, which is the day to day operations. This allows you to target the limited resources on the most important projects without sacrificing quality or functionality.